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New maintenance program from Mack Trucks helps increase uptime, optimize vehicle safety

A technician maintains a Mack truck
The new Mack Premium Service Agreement is a comprehensive maintenance program that simplifies maintenance management and helps increase uptime, optimize vehicle safety and performance and improve cost of ownership for Mack Anthem, Mack Pinnacle, Mack Granite, Mack TerraPro and Mack LR customers.

Mack Trucks has launched Mack Premium Service Agreement, a maintenance program that simplifies maintenance management and helps increase uptime, optimize vehicle safety and performance and improve cost of ownership for Mack Anthem, Mack Pinnacle, Mack Granite, Mack TerraPro and Mack LR customers.

The optional Mack Premium Service Agreement may be added to new truck purchases or added to trucks already in service, prior to their first service interval. The service agreement replaces Mack's existing maintenance plans and streamlines maintenance management with a single solution that takes the burden of routine maintenance and preventative maintenance off the truck owner and transfers it to the Mack dealer network. Customers can tailor the plans to the length of their ownership cycle and to the expected operating duty conditions of the truck, optimizing maintenance intervals based on duty cycle.

The Mack Premium Service Agreement includes a range of services to promote proper vehicle maintenance and peak performance, including:

  • All aftertreatment maintenance and Diesel Particulate Filter (DPF) cleaning;
  • All scheduled transmission and scheduled axle maintenance;
  • All scheduled engine maintenance and valve adjustments;
  • All scheduled chassis maintenance;
  • Alternator coverage; and
  • Regular 74-point inspection and oil analysis.