Second phase of Quebec’s beverage container return program demonstrates positive results
The deposit-system modernization program expands refund sites and accepts more ready-to-drink plastic beverage containers
The Quebec Beverage Container Recycling Association (QBCRA), also known as Consignaction, has shared positive results three months after implementing the second phase of the deposit modernization system. This success is driven by strong public participation, the rollout of innovative and user-friendly return sites, and the commitment of all deposit-system partners. Since March 1, the deposit-refund system has been expanded to include all ready-to-drink plastic beverage containers ranging from 100 ml to 2 litres.
Transformation of the Quebec return site network
The Consignaction network has expanded rapidly, now operating 50 return sites across Quebec, including 11 Consignaction+ and 39 Consignaction sites. Since the launch of the first Consignaction+ in April 2024, these return points have received more than 130 million deposit-refundable containers. This high volume demonstrates that residents have embraced the modernization of the deposit-return system, and that the new infrastructure is making the return process easier and more accessible. With over 140 locations already leased across the province, the Consignaction network is set to continue its rapid growth.
With over 72,000 users, the Consignaction mobile app is also experiencing strong uptake. The app enables users to receive their deposits electronically and securely at both Consignaction and Consignaction+ sites. Designed for ease of use, it offers access to the express return service and provides a convenient alternative to cash, while also allowing users to track their return history.
One step closer to a network that reflects Quebec's ambition
Backed by a new financial partnership, the Consignaction network is accelerating the rollout of new return sites across the province. Equipped with cutting-edge technology, the network significantly reduces return times through express and bulk return options, delivering a faster and more convenient customer experience.
The QBCRA remains fully committed to expanding its network, guided by a clear vision: to increase the number of returned deposit-refundable containers by making the system more accessible, simpler, and more efficient for all Quebecers.
"The Consignaction team is working tirelessly to deliver a modern, efficient, and accessible deposit-refund system for all Quebecers. The public's enthusiastic response to the modernization, along with the dedication of our system partners, reflects a remarkable collective effort that is transforming the way beverage containers are recovered across the province," said Normand Bisson, president and CEO of the QBCRA/Consignaction.
