Autocar Empowers Customers with Launch of New Website
Autocar, a manufacturer focused on severe-duty trucks, has expanded the reach of its customer support and service via a completely redesigned website – www.AutocarTruck.com.
The Autocar website empowers customers to connect easily with Autocar Solutions, a command center with 24/7 live factory-direct technical support. Every page of the website provides a link to Autocar’s Customer Portal for emergency support, warranty service, and parts inquiries. The website is also specially optimized for tablets and handheld devices, enabling its host of tools for users in the field or at work in maintenance facilities.
In announcing the new website, Autocar President Jim Johnston said, “Autocar provides a purpose-built truck for you to do your job. The Autocar website is the latest example of technology to empower the dedicated people working in the severe-duty markets we service.”
Cory Roberson, Director of Service, said, “Every choice we made about the new website was designed to make it easier for our customers to contact us first when there is a problem. The Autocar Solutions techs help diagnose a customer’s needs and then mobilize our national network of hundreds of local service providers to get the issue resolved and the truck back in service quickly.”
AutocarTruck.com provides information on Autocar’s advantages in driver safety, productivity, vocational applications, and details on Autocar’s product lines – from the severe-duty class 8 truck models, like the Autocar ACX and the Autocar ACTT terminal tractor, to the medium-duty Autocar ACMD. With a goal of meeting buyers’ exact needs, the company prides itself on offering custom-engineered trucks which give Autocar customers a competitive advantage in their own businesses.
Autocar’s new website also makes it easy for customers to learn more about reducing fuel costs and emissions with Autocar’s CNG, LNG, and E3 hybrid-drive solutions. “We’ve led the industry in putting CNG to work from day one. It’s always been about what’s best for the environment and your wallet,” said David Wright, Director of Sales. “We put our decades of industry experience to work in helping our customers through every step in the conversion process.” Currently, over 60% of Autocar’s production employs CNG.
The website also features a section on Autocar’s storied history as a pioneer in the earliest days of the American motor vehicle industry.