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Apple to provide access to parts and tools as part of new Self Service Repair program

A cracked iPhone with tools and a working iPhone depicting a repair transformation
Self Service Repair will be available early 2022 in the US and expand to additional countries throughout 2022.

Apple has announced Self Service Repair, a program which will allow customers who are comfortable with completing their own repairs access to Apple genuine parts and tools.

Available first for the iPhone 12 and iPhone 13 lineups, and soon to be followed by Mac computers featuring M1 chips, Self Service Repair will be available early next year in the U.S. and expand to additional countries throughout 2022.

The initial phase of the program will focus on the most commonly serviced modules, such as the iPhone display, battery, and camera. The ability for additional repairs will be available later next year.

To use the service, a customer will place an order for the Apple genuine parts and tools using the Apple Self Service Repair online store. Following the repair, customers who return their used part for recycling will receive credit toward their purchase.

The new store will offer more than 200 individual parts and tools, enabling customers to complete the most common repairs on iPhone 12 and iPhone 13.

Company info

7495 Birchmount Road
Markham, ON
CA, L3R 5G2

Website:
apple.com/ca

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