IT asset recovery service launched by Wisetek in response to COVID-19

Wisetek, the IT asset disposal, data destruction, technology reuse and manufacturing services company, has launched IT Asset Recovery Solutions in direct response to the COVID-19 pandemic.

The new remote logistics solution aims to assist companies whose employees are working remotely with secure IT asset recovery.

IT Asset Recovery Solutions enables companies to collect IT assets from employees who are working remotely during the lockdown. The equipment is then redeployed, recycled or securely disposed of. The service ensures sensitive data existing on IT hardware is secure, and enables for IT assets to be redeployed in the circular economy. One of the factors of COVID-19 is that many companies issued their employees with new equipment for remote working, meaning there is a stock of IT equipment no longer in use.

Sean Sheehan, CEO of Wisetek, said: "As a result of the COVID-19 pandemic, many companies and their employees are now finding themselves working remotely. Despite this disruption to normal business practices, many organisations still have a need to be fulfilled in the area of IT asset collection, as well as disposal and data destruction. This new service from Wisetek will fulfil this need, limiting potential data breaches for companies, and ensuring that IT equipment is redeployed in the circular economy."

As part of this solution, the IT assets are collected within 24 hours from a pre-arranged location, while ensuring that social distancing restrictions are adhered to. Upon collection, the devices are brought to a Wisetek facility where they are reviewed, sanitized and cleaned, before being individually boxed and booked.  

At the customer's request, devices are reviewed via a hardware audit and test audit to log any outstanding visual or functionality issues, before they are put through a certified data erasure process. Wisetek will also manage the repairs process for any devices under warranty with the manufacturer, and can assess the cost of repairs for any devices that are out of warranty. This process enables companies to redeploy individual devices as necessary, and will give them an overview of any outstanding issues with the asset's condition.  

All devices will be stored safely and securely until further instructions are given by the client company. Any devices that are not required for stock or re-deployment can be recycled or re-marketed by Wisetek.