Mack Trucks extends uptime bundle at no cost to owners
Mack Trucks has extended its Mack GuardDog Connect uptime service and support bundle at no cost through the end of the year or a minimum of three months, whichever is longer, for customers with packages expiring May 1, 2020 to Dec. 31, 2020.
Included in the bundle is Mack GuardDog Connect, Mack's fully integrated telematics solution. Customers also have access to Mack OneCall, Mack's 24/7 customer support and x, Mack's web-based service management program. Mack Over The Air remote software updates are included, as well.
GuardDog Connect enables Mack Over The Air, offering remote software updates for powertrain components and vehicle parameters for Mack trucks equipped with 2017 or newer Mack engines. Updates are scheduled for when it works best for the customer. In February, Mack announced driver-activated updates, enabling customers to initiate onboard updates through the vehicle instrument cluster whenever and wherever it's most convenient for them. This feature will be available in the fourth quarter of 2020.